The operating system for customer-facing community impact

in/PACT runs community giving and loyalty-linked giving programs for enterprise brands. Strategy, nonprofit vetting, activation, disbursement, compliance, and reporting, delivered as one stack. We run the whole program, not just the software.

Woman making the heart sign with her hands and the GoodCoin (white label charitable giving platform) logo around her hands

Our story

in/PACT was built on a simple observation: charitable giving works best inside relationships that already exist. Brands have millions of customers, members, and employees who want to do good. What they lack is the infrastructure to make that giving real, local, and measurable at enterprise scale.

Since 2014, we have been building that infrastructure: nonprofit vetting and onboarding, funds management, disbursement, compliance, and structured reporting, wrapped in customer-facing experiences that people actually use.

The proving ground is Target Circle Community Giving. For more than seven years, in/PACT has operated the program end to end: over $32 million directed to local communities, more than one billion customer votes, roughly 600 nonprofits vetted every quarter across 150 markets, with zero added headcount on the client side. One program, running continuously, producing measurable engagement and board-ready evidence at the same time.

Today that same platform powers two practices. Community Giving puts corporate funds in customers’ hands and lets them direct the impact. Loyalty-Linked Giving turns loyalty points into donations, re-engaging members that discounts no longer move. GoodCoin, our white-label product line, brings the same infrastructure to financial institutions and workplace giving. Different doors, one operating system.

Volunteers planting trees

Give Better.

Don’t just give back.

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Many companies’ charitable giving programs simply aren’t delivering.

Outmoded. Complex. One size fits all. Not scalable. Unengaging. Unmeasured (or unmeasurable). And worst of all: unimpactful.

Now there’s a way to make your charitable giving program more effective, more efficient, more accountable and more meaningful.

At in/PACT, we’re helping nationwide loyalty programs create real connections between customers and community giving.

We’re making corporate giving easier to manage, driving impact at scale.

We’re reinventing the ways philanthropy can become hyper-local and hyper-personal.

We’re making giving central to how innovative financial services firms serve their customers.

Above all, we’re not only helping companies acquire new customers but activating the ones they have.

From the check-out line to the in-app experience, from compliance to capturing real-world KPIs, from curating non-profit partners to letting consumers participate in how you do good, we’re empowering leading companies to make their giving work harder, be smarter, feel deeper.

So the next time you’re setting out to fix a charitable giving program that’s broken or else planning to launch a new one, remember this:

It’s not enough to just give back. You need to give better.